How a call tracking can help improve productivity at call centres

There are several ways to measure the key performance indicator of call centres, one of them being call tracking that enables supervisors and managers at call centers to gauge the agents’ call handling process.

Call tracking gives supervisors and managers all the actionable data by which they can make strategies … Read the rest >>>>

View More How a call tracking can help improve productivity at call centres

The Future Of Programmable Logic Controllers

Audio Network CommunicationsGiven that the invention of recorded music, property owners have searched for new techniques to fill their homes with the sound of music. A 32 bit (IPv4) or 128 bit(IPv6) network layer address utilised to uniquely define a host computer or any networking device such as routers on an world-wide-web … Read the rest >>>>

View More The Future Of Programmable Logic Controllers

SC Security Intercom & Communication Multichannel System

Audio Network CommunicationsSupplies, uses or makes accessible, either publicly or privately, higher level solutions layered on the communications and connected infrastructure described herein. For example if one Audio Concentrator Unit four is connected to a VHF digital communications radio referred to as COM1, then it would receive digital audio data from COM1 … Read the rest >>>>

View More SC Security Intercom & Communication Multichannel System